rb-2
Robert Balmaseda
Managing Director
Emily
Emily Auger
Product
Michael Askew
Technology
Colin Bayer
Colin Bayer
Technology
Jef Bekes
Jef Bekes
Design
Chris Brown
Christopher Brown
Technology
Michelle Chow
Technology
Alex
Alex Cox
Product
Micah Delfino
Micah Delfino
Design
Brian Faeh
Brian Faeh
Client Services
Chris Gatewood
Chris Gatewood
Design
Christopher Goode
Technology
Walker
Walker Harden
Design
Ben Hewitt
Ben Hewett
Design
Karina
Karina Masri
Design
Jamie
Jamie Miller
Client Services
Peter Montgomery
Peter Montgomery
Client Services
Valerie
Valerie Ouano
Design
Carolyn
Carolyn Nguyen
Design
Milena Pavlova
Milena Pavlova
Technology
Michael Richards
Michael Richards
Design
Magdalena Ríos
Design
Joshua Salwen
Josh Salwen
Technology
Andrew Schmelling
Andrew Schmeling
Design
Leilani Sniff
Product
Jocelyn Snider
Jocelyn Snyder
Product
Lee Springer
Lee Springer
Technology
Heather Tumey
Heather Tumey
Client Services
su-1
Susie Unseld
Client Services
Tony Vallone
Tony Vallone
Technology

SmallTalk Engagement Process

How We Get It Done

Today, A “digital solution” can mean a multitude of things. But no matter what type of products we’re developing, our methodology remains constant. A core element of our process is continual, tight collaboration with our clients, which ensures us the ability to deliver solutions that exceed expectations while meeting timelines and budgets.

Engage

Engage

Understand the challenges facing customers and how that impacts their experience.

Discover

Discover

Find the unique assets and insights we leverage to solve it.

Design

Design

Craft the experience to maximize consistency and relevancy.

Build

Build

Weave together all disciplines and workstreams to create the product.

Release

Launch

Bring the product to market both internally and externally.

Iterate

Optimize

Optimize performance as we learn from analytics and testing.

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